Privacy Policy

1. Nature of Our Service

Tampa Water Damage Restoration is lead-generation and referral website. We are not necessarily provider performing services advertised on Website. When you submit request for service, quote, estimate, consultation, or other assistance, we may use information you provide to connect you with one or more independent third-party service providers that may be able to fulfill your request. Independent service providers are separate businesses and are responsible for their own services, estimates, pricing, representations, licenses, insurance, warranties, workmanship, communications, and privacy practices. Unless specifically stated otherwise, we do not employ, supervise, control, or guarantee independent service providers.

2. Information We Collect

Depending on how you interact with Website, we may collect following categories of information.

Information You Provide Directly

• Name
• Telephone number
• Email address
• Property or service address
• City, state, and ZIP code
• Type of service requested
• Details concerning property, project, loss, damage, or service need
• Preferred contact method
• Information included in messages, forms, chats, calls, or other communications
• Any other information you voluntarily provide

Please do not submit Social Security numbers, financial account credentials, medical information, or other sensitive information unless specifically requested and necessary.

3. Information Collected Automatically

When you use Website, we and our service providers may automatically collect information such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring page or website
• Date and time of visits
• Approximate geographic location derived from IP address
• Click and navigation activity
• Advertising attribution information
• Campaign and UTM information
• Cookie identifiers
• Device identifiers
• Analytics information

We may collect this information through cookies, pixels, analytics software, advertising technology, call-tracking systems, and similar technologies.

4. How We Use Information

We may use information to process service requests, respond to inquiries, match consumers with independent service providers, facilitate communications, operate and improve Website, measure performance, track advertising, detect fraud, maintain records, and comply with law.

5. How Lead Information May Be Shared

When you request service through Website, we may disclose information you submit to one or more independent service providers for purpose of responding to your request. Information shared may include name, phone, email, service address, service requested, and description of need. We may receive compensation for generating, referring, transferring, or otherwise facilitating qualified service requests.

6. Service-Related Communications

When you provide contact information and request service, we and/or provider receiving your request may contact you concerning that specific request by telephone, email, text message, or other authorized method.

7. Marketing Calls and Text Messages

If you separately consent to receive marketing calls or text messages from identified company or companies, those communications will be governed by consent language presented when consent is obtained. Message and data rates may apply. Reply STOP to opt out of marketing texts.

8. No Blanket Consent to Unidentified Sellers

We do not intend this Privacy Policy itself to constitute consent to receive prerecorded telemarketing calls, automated marketing messages, or marketing communications from unidentified third parties.

9. Service Providers and Technology Vendors

We may disclose information to vendors that help operate our business, including providers of website hosting, customer relationship management systems, call tracking, telephone services, SMS services, email services, analytics, advertising, fraud prevention, data security, form processing, lead routing, cloud storage, and customer support.

10. Advertising and Analytics

We may use analytics and advertising services such as:

• Google Analytics
• Google Ads
• Google Tag Manager
• Call tracking software
• CRM software

These technologies may collect device, browsing, advertising, or interaction information.

11. Cookies and Similar Technologies

Website may use cookies and similar technologies to operate Website, remember preferences, analyze traffic, measure conversions, attribute leads to advertising campaigns, prevent fraud, and deliver advertising.

12. California Privacy Notice

This section applies to California residents to extent CCPA applies. Categories collected include identifiers, customer record info, internet activity, geolocation, commercial info, and inferences.

13. Sale or Sharing of Personal Information

Transferring lead information to independent service providers in exchange for value may qualify as “sale” or “sharing” under certain state privacy laws. You may opt out by contacting: privacy@tampa-waterdamage.com. We process Global Privacy Control browser signals.

14. California Notice at Collection

Notice at collection is provided at or before point where personal information is submitted.

15. State Privacy Rights

Depending on state where you live, you may have rights to confirm, access, correct, delete, or opt out. To submit request: Email privacy@tampa-waterdamage.com or call (813) 555-0199.

16. Data Retention

We retain personal information only for periods reasonably necessary for service requests, legal compliance, and defense of claims.

17. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

18. Third-Party Websites and Providers

We do not control privacy practices of independent third-party service providers or external websites.

19. Children’s Privacy

Website is intended for adults. We do not knowingly collect personal information from children under age 13.

20. Email Communications

You may unsubscribe from promotional emails using the unsubscribe link included in marketing emails.

21. Do Not Track

Where applicable law requires recognition of qualifying opt-out preference signals, including Global Privacy Control, we will process them as required.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When material changes are made, we will update the Last Updated date.

23. Contact Us

Tampa Water Damage Restoration
5445 Harrison Ave. #5682, PO Box 5682, Rockford, IL 61125
Email: privacy@tampa-waterdamage.com
Phone: (813) 555-0199
Website: https://tampa-waterdamage.com